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Hi Haley Brunner ,. Thank you for reaching out to Microsoft Community. May I know which site did you try to download Zoom Meeting app? You Surface Book 1 should compatible with Zoom Meeting. Can you try to contact Zoom support to check on this also. Maybe the installer version you are trying to use is incorrect for the Surface Book 1.

If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don’t hesitate to update us so we can further assist you. Was this reply helpful? Yes No. Sorry this didn’t help. I tried every installer version that they provided and still nothing happened. I tried going through Google Chrome as well and it said that it was blocked.

Hi HaleyBrunner ,. Thank you for the response. I tried it here also on my end using the second link you provided and it seems to be working. When you hit the download button, is there any pop up on message at the bottom of the browser where you could choose between Run or Save? Can you try to access the link using Internet Explorer? If as a Standard User, please try using an Admin account. If still you’re having difficulties in installing Zoom, please try to do these steps first then attempt again to install the app:.

If still you’re unable to install the app, can you please try to contact Zoom Support also to consult this concern. Choose where you want to search below Search Search the Community.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Kind Regards, Marrion Y. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to HaleyBrunner’s post on April 4, Hi HaleyBrunner , Thank you for the response.

If still you’re having difficulties in installing Zoom, please try to do these steps first then attempt again to install the app: 1: Run Surface Diagnostic Toolkit and check Windows Update 2: Run System File Checker Tool in Windows 10 If still you’re unable to install the app, can you please try to contact Zoom Support also to consult this concern.

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How to Update the Zoom App | Drexel LeBow.

 
1. Click on the icon in the top right on the home screen · 2. Select Check for Updates · 3. Zoom will then automatically check for available updates and download. Follow the instructions below to ensure you have the latest version of the Zoom desktop app installed on your computer. Launch the Zoom desktop application. Click on your profile icon and select Check for Updates. Upgrade Zoom. Click Update. Update Zoom The Zoom client will install and.