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Solved: Why can’t I use video Virtual Background – Zoom Community

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Why Can’t I Get Zoom Backgrounds? Here’s What You Should Check.

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Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: Macbookhelpphil Macbookhelpphil. How do I get around this? Thanks in advance. More Less. Reply I have this question too I have this question too Me too Me too. Answer: A: Answer: A: You may not be able to. View answer in context. Helpful answers Drop Down menu. It’s best to have a solid color backdrop, preferably green, and to not wear clothing that’s the same color as the background.

Your background image will work best with an aspect ratio of and minimum resolution of by pixels. If you’re uploading a MP4 or MOV video, it’ll need to have a minimum resolution of pixels and a maximum resolution of pixels. First things first, you’ll want to make sure your PC or Mac system is running an up-to-date version of the Zoom Desktop Client 4. You only need version 3. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights.

Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. With the latest version installed, I am told that my machine does not support virtual backgrounds. The help page does not list W11 among supported operating systems! Will that be corrected on the W11 release date? Go to Solution. I see that I am in good company!

It is interesting that Microsoft Teams has no difficulty with using backgrounds on this machine but Zoom has still not learned how to do it! View solution in original post. Was this an upgrade – did the same machine previously have Windows 10 and work with Virtual Backgrounds? Otherwise, does the computer itself meet the minimum system requirements for Virtual Backgrounds?

With tongue in cheek I pointed out that Teams has no trouble at all in using backgrounds on my Windows 11 machine. I suggested that the solution was to use Teams instead of Zoom, in the hope that the Zoom writers would spring into some sort of action.

The forum lads have revised the log-in process, but there is still no hope on backgrounds! It is now December. I just updated windows to Windows 11, from Windows 10 – in Windows 10 Background ran perfectly. All of a sudden, today, after the update – ZOOM is telling me that my machine does not support background.

I am a paying zoom customer and now I cannot use background because of Zoom is not on it, and I have a presentation to do on the 21st of December.

Great, Zoom. Now I think it’s time I ask for a refund and move to a different video platform. This is BS. That’s good information that it was working before. I had not tested that before updating a new machine to W So it might be that the only ‘fix’ that Zoom needs to make is in the condition for deploying the code that intelligently separates the presenter from the background.

Clicking ‘I have a green screen’ clearly disables that code, leaving a mixed clutter of background image and room features. So Zoom could cease to disable that feature just because a mix of hardware and OS does not match a particular recipe, instead just displaying a message that it is at the user’s own risk.

Do you know I how can down load Zoom to the new Windows 10 edge based search engine, the search engine will not let me down load zoom period, and I do not know how to find a workaround. The official Windows 11 release date is October 5, – so you may not see any specific documentation until then. First I must point out a major fault in this forum. When I opened the notification there was no prompt to sign in, so I thought that that was automatic.

I wrote a long, and I hope helpful reply, and submitted it. I was taken to the login page, logged in, and that reply was lost. The installation was prompted by launching a session. The filename seemed cryptic, so I hoped that your linked installer would solve the problem. It did not.

Members of the ‘Windows Insider’ scheme have been able to install W11 before the release date. This is a cunning way to iron out any final bugs, using the help of those curious to see what comes next.

Unless you have your new version that recognises W11 ready before that due date, there will be a clamour from those who have upgraded. Maybe you would like to post a link to it here for the community to test. Can you confirm that you computer meets the actual hardware requirements for Virtual Backgrounds. Can you confirm that Zoom is otherwise working on your computer, other than Virtual Backgrounds? I know at least one person running Zoom on Windows 11 – but I know they would not have been using Virtual Backgrounds.

Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. My device appears to have the requirements for virtual backgrounds or blurr but Zoom tells me it doesn’t. I looked them up. What can I do now? Hi SteveW68 Well, can you provide your system specifications, so that we can double-check that you meet the system requirements for Virtual Background?

I have the same problem and says doesnt support virtual background. Your processor is what is not meeting the system requirements. Your processor is a 2nd generation i5 processor with 2 cores.

 
 

Why wont zoom let me use virtual background.If You’re Having Issues With Zoom Backgrounds, Here’s What To Check

 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce.

Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. My device appears to have the requirements for virtual backgrounds or blurr but Zoom tells me it doesn’t. I looked them up. What can I do now? Hi SteveW68 Well, can you provide your system specifications, so that we can double-check that you meet the system requirements for Virtual Background?

I have the same problem and says doesnt support virtual background. Your processor is what is not meeting the system requirements. Your processor is a 2nd generation i5 processor with 2 cores. The virtual background system requirements state you must have at least a 3rd generation i5 processor with 2 cores.

Your processor is also a 2nd Generation the 2 in i model is the generation , so it does not meet the requirements for image without a green screen as listed. You should be able to use the virtual background with a green screen option though. Hi SteveW68 it’s been some time since you’ve posted this discussion! Just need specs of your device to ensure you meet the requirements from our KB on virtual background system requirements. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Says my device does not support virtual background Says my device does not support virtual backgrounds or blurr, but when I look up the requirements SteveW68 Observer. Error – Device doesn’t support virtual backgrounds.

All forum topics Previous Topic Next Topic. Bort Community Champion. Hammer4 Observer. In response to Bort. Any idea why it wouldn’t work? In response to Hammer4. RN Zoom Moderator. If my reply helped, don’t forget to click the accept as solution button! DHV Observer. Post Reply. Related Content. Virtual Background not working in Meetings Virtual background in Chat Linux version 5.

 

Solved: Zoom and Windows 11 – Zoom Community.Zoom Inc. Zoom Video Conferencing – Your device does not support virtual background?

 

Zoom Video Conferencing Questions Your device does not support virtual background? Zoom Video Conferencing. Your device does not support virtual background? I have an external camera connected to the PC. Without using green-screen Zoom shows me: Your device does not support virtual background What can i do?

Features Setup. Rupert Collaborator. In response to Jiyun. Bort Community Champion. All forum topics Previous Topic Next Topic. In response to Rupert. But another person can do that. Jithira Observer. I also can’t use.

I don’t know why can’t we use. I think due to network issue!! In response to sk1. But my house’s network is not bad. I think so too. Thank you for comment.

I think I know why I can’t use that. Your background image will work best with an aspect ratio of and minimum resolution of by pixels. If you’re uploading a MP4 or MOV video, it’ll need to have a minimum resolution of pixels and a maximum resolution of pixels. First things first, you’ll want to make sure your PC or Mac system is running an up-to-date version of the Zoom Desktop Client 4.

You only need version 3. If you need to manually update your system, you can tap on your profile picture in your Zoom Desktop Client then select “Check for Updates. Skip to main content. Click ” Choose a virtual background Select the picture you want. The background will be automatically applied. Then click the “x” to return to the meeting. While in a Zoom meeting, tap More in the controls. Then tap Virtual Background.

 
 

Why wont zoom let me use virtual background.display virtual background on zoom

 
 
Aug 31,  · AM. Your processor is what is not meeting the system requirements. Your processor is a 2nd generation i5 processor with 2 cores. The virtual background system requirements state you must have at least a 3rd generation i5 processor with 2 cores. 0 Likes. Sep 23,  · Replied on April 24, Some Surface devices do not have sufficient spec to implement zoom back grounds. For example SP3 is 4th gen (generation) intel core, so would be OK if you have the i7, but not the i5 or m3. My own SP5 does have the CPU spec, but has an incompatible video chipset (HD6x0 series). Sep 28,  · I downloaded from the link provided and I was able to participate in my meeting successfully with a selected virtual background. As I was closing down the app I checked to see what version I was on and I noticed that there was an update available. I updated to and started a new meeting and I was still able to use a virtual background.