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You could be on the wrong device. Sometimes it’ll go from ‘connected’ to ‘identifying network’ for a few seconds. Open System Preferences and select Security and Privacy.


The most common Zoom problems and how to fix them now | Digital Trends


Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your reply. I tried all the steps but same problem still. I can share screen and etc. However, when someone else shares screen, zoom will automatically quit unexpectedly immediately. This is a new laptop started using on 20 Dec However recently only Zoom keeps crashing once other people share screen. NET Framework 3. I have a problem like yours Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

My Zoom quit unexpectedly when someone shares screen. It only happens on this new laptop Lenovo Flex 5 Intel 3i. Not sure if it’s related to windows 10 or anything. It doesn’t only happens when I open up my zoom sessions on the zoom app.

It is the same even when I use the web version. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Carlo TJ Independent Advisor. I am also using Windows 10 pc. Let us work together to sort this out. Here’s the steps you can try. Check for Zoom Updates Sign in to Zoom desktop client. Click your profile picture then click Check for Updates.

If there are updates install them and restart your device after. I hope the information above helps. Please let me know how it goes. Have a wonderful day ahead and stay safe.

With Warm Regards, Carlo T. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Carlo TJ’s post on January 11, Hi Carlo, Thanks for your reply. Good Day Chan, I appreciate your time in getting back to this thread, if the steps did not work, no worries since this is an open forum, we can ask assistance from other community advisor about their feedback and suggestion with this issue.

I will keep this thread open. For the meantime you can try to uninstall the Zoom app then re-install it back. The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products.

Thoroughly research any product advertised on the site before you decide to download and install it. Sincerely, Carlo T. In reply to Carlo TJ’s post on January 13, Yes, tried uninstalling and reinstalling earlier.

Same issue. RobinsonSilvestre Independent Advisor. Which build of Windows are you using? In reply to RobinsonSilvestre’s post on January 13, In reply to Chan’s post on January 13, Asked to get help from Microsoft.

Run the hardware and operating system diagnostic tool from Lenovo’s site. Note: This is a non-Microsoft website. Please see rtump64x Muhammad AbdulMuis. Hy mr chan This site in other languages x.